Please read these Terms and Conditions carefully before using our website or booking any services through Exótica Tours VIP.

1. General Information

Exótica Tours VIP is a travel agency based in Abu Dhabi, UAE, offering customized tourism experiences across the Middle East. By using our website and booking services, you agree to be bound by these terms.

2. Booking and Payments

All bookings are subject to availability and confirmation. A deposit or full payment may be required at the time of booking. Payment methods include bank transfer, credit card, or through our approved payment gateways.

3. Cancellations and Refunds

- Cancellations made more than 72 hours before the scheduled service may be eligible for a 50% refund.

- Cancellations made within 72 hours or no-shows are non-refundable.

- Tickets and entry passes are non-refundable under any circumstances.

4. Changes to Bookings

Requests to change the date or details of a booking must be made at least 72 hours in advance and are subject to availability. Additional charges may apply.

5. Responsibilities of the Client

Clients must provide accurate information when booking and follow the guidelines given by our guides or representatives during the tour. Exótica Tours VIP is not responsible for any issues arising from misinformation or failure to comply.

6. Liability

While we take every precaution to ensure safety and satisfaction, Exótica Tours VIP shall not be held liable for delays, accidents, losses, or damages incurred during the travel experience due to third-party services, force majeure, or events beyond our control.

7. Intellectual Property

All content on our website, including text, images, and logos, is the intellectual property of Exótica Tours VIP and may not be reproduced without written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how your personal data is collected and used.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes

shall be subject to the exclusive jurisdiction of the courts in Abu Dhabi.

10. Updates to Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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